Communication
Discover our directory of articles on Communication in EMS, designed to help professionals enhance their verbal and non-verbal skills for more effective interactions with patients, colleagues, and other first responders. This collection covers topics like crisis communication, patient rapport, and inter-agency coordination. Mastering communication is key to ensuring clear, accurate, and compassionate exchanges in high-pressure environments. For related content, check out our management resources. Improve your communication skills with our expert guidance.
Three of the FDNY鈥檚 leading responders on Sept. 11, 2001, reflect on how 9/11 impacted EMS and beyond
Use a portable power station to quickly and quietly charge radios, smartphones and power lighting and other devices when other power sources are not available
With the help of Pulsara, some young patients can be safely taken directly from the scene to behavioral health facilities
A drone equipped with a large speaker and boom microphone was created for first responders as a tool for safer two-way communication with large crowds
Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage
Actionable insights for overcoming EMS workforce challenges and achieving career success
Preventing disruptive emergency communication outages
Transforming how we respond to emergencies and, ultimately, how we save lives
Age, capabilities and outages point toward a growing problem in the nation鈥檚 emergency response system
Health Department officials have seen a steady increase in 988 calls over the last two years
Brian Webster, CEO of Kestra Medical Technologies, brings significant healthcare expertise to Pulsara鈥檚 Board of Directors
The purpose of the challenge is to improve relationships between dive teams from law enforcement and fire/EMS agencies
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
With Prepared鈥檚 technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they鈥檙e en route
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
An EMT鈥檚 personal story and tips on how to communicate with individuals with aphasia in an emergency situation
Chippewa County dispatchers say the St. Joseph鈥檚 Hospital closure ties up resources, placing them on calls longer while waiting for first responders
Report and commentary from the North Carolina EMS Expo 2024
Learn about the state of public safety and how your agency can best plan for short- and long-term operational challenges
The opportunities 4G presents allow agencies to move forward from outdated technologies and concepts toward new user-friendly, efficient and interoperable communications
Best practices include the strategic application of wireless communication systems to improve response capabilities and safety
Cash-strapped agencies can do more with less by leveraging the communications tools they already have and taking advantage of free or low-cost software applications
The development of mobile medical devices with internet connectivity is about to have a huge impact on EMS
Here鈥檚 a look at the top-rated Fire-EMS apps, many of which were created by first responders
As the newest wireless technology rolls out, it鈥檚 a good time to take look at what has been, where we are today, and what might coming down the pike for tomorrow
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