In this insightful episode of EMS One-Stop, join us as we delve into the world of EMS leadership with two exceptional chief operating officers, Danielle Thomas and Carly Strong. Host Rob Lawrence engages in a candid conversation with Thomas and Strong, exploring their unique journeys, challenges and advice for emerging leaders in the field.
Carly Strong shares invaluable advice for aspiring leaders, emphasizing the importance of seizing opportunities, utilizing resources and prioritizing self-care. She encourages leaders to be consistent, fair and resilient, even in the face of unpopular decisions. Drawing from her own experiences, Strong underscores the significance of continuous learning and stepping out of one鈥檚 comfort zone.
Danielle Thomas sheds light on the pivotal role of people-related matters in leadership, advocating for dedicating ample time to recruitment, retention and development. She reflects on the importance of mentoring and pulling up the next generation of leaders, drawing inspiration from influential figures in her career. Thomas also highlights initiatives like , aimed at educating and empowering future leaders through practical skills and knowledge.
Together, Thomas and Strong offer invaluable insights and advice for navigating the complexities of EMS leadership, making this episode a must-listen for anyone aspiring to lead in the field. Tune in and discover the keys to effective leadership in EMS.
Top quotes from this episode
鈥淯se all of your resources. Ask for help, and I think us as leaders need to be very mindful when we are bringing these young leaders in and promoting within ... focus on self-care, kind of time management, and that鈥檚 something that was not ever talked to me.鈥� 鈥� Carly Strong
鈥淚t is exhausting to do what we do well ... I believe that 40% of the C-suite鈥檚 time should be spent on people. Whether it鈥檚 recruitment or retention or development, our time spent checking the boxes on processes is not what鈥檚 going to retain the people.鈥� 鈥� Danielle Thomas
鈥淎s long as you鈥檙e consistent and fair, and do the right thing, you will always win. You might not be viewed that way, but understand as you come into those positions, you鈥檙e taking an unpopular position. Just do the best you can and take every opportunity, even if you don鈥檛 feel comfortable.鈥� 鈥� Carly Strong
鈥淚f you as a leader do not give back and pull up others, and they鈥檝e never had a leader to fight for them...we鈥檙e going to affect our businesses in ways that we never thought, but it takes time and effort.鈥� 鈥� Danielle Thomas
鈥淵ou never know who your next leader is going to be. Seek out your own education. Learn from others, go into accounting and learn. I鈥檓 not comfortable with accounting, but I need to know that in my role.鈥� 鈥� Carly Strong
鈥淏ut the magic, the secret sauce, is talking to people, it鈥檚 connecting with them and soliciting information.鈥� 鈥� Danielle Thomas
鈥淲hy is it so exceptional that I鈥檓 a female leader in EMS?鈥� 鈥� Carly Strong
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