911 and Dispatch /911-and-dispatch 911 and Dispatch en-US Mon, 09 Sep 2024 14:31:22 GMT Insider Analysis: Revolutionizing 911 dispatch in Jefferson County, Colo. /artificial-intelligence/insider-analysis-revolutionizing-911-dispatch-in-jefferson-county-colo Leveraging AI to reduce the burden on dispatchers Mon, 09 Sep 2024 14:31:22 GMT /artificial-intelligence/insider-analysis-revolutionizing-911-dispatch-in-jefferson-county-colo The enduring legacy of 9/11 on public safety practices /9-11/the-enduring-legacy-of-9-11-on-public-safety-practices This special episode of Inside EMS explores the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives Wed, 04 Sep 2024 21:28:44 GMT /9-11/the-enduring-legacy-of-9-11-on-public-safety-practices Keep your cliches and lose the labels /patient-care/articles/keep-your-cliches-and-lose-the-labels-v74WfX7YrciQwnCb/ Better communication improves response to interventions, increasing patient satisfaction and outcomes, while decreasing job-related stress Fri, 23 Aug 2024 14:45:17 GMT /patient-care/articles/keep-your-cliches-and-lose-the-labels-v74WfX7YrciQwnCb/ EMS, 911 agencies receive $38M to enhance emergency response and highway safety efforts /EMS-grants/ems-911-agencies-receive-38m-to-enhance-emergency-response-and-highway-safety-efforts One significant recipient is the Southwest Minnesota EMS Corp, awarded nearly $10 million to implement a tele-EMS system Fri, 13 Sep 2024 20:19:44 GMT /EMS-grants/ems-911-agencies-receive-38m-to-enhance-emergency-response-and-highway-safety-efforts Webinar: The future of EMS: Insights and next steps from ESO research /ems-products/patient-handling/webinar-the-future-of-ems-insights-and-next-steps-from-eso-research Optimizing resource management Tue, 10 Sep 2024 18:57:48 GMT /ems-products/patient-handling/webinar-the-future-of-ems-insights-and-next-steps-from-eso-research Insider Analysis: Revolutionizing 911 dispatch in Jefferson County, Colo. /artificial-intelligence/insider-analysis-revolutionizing-911-dispatch-in-jefferson-county-colo Leveraging AI to reduce the burden on dispatchers Mon, 09 Sep 2024 14:31:22 GMT /artificial-intelligence/insider-analysis-revolutionizing-911-dispatch-in-jefferson-county-colo The enduring legacy of 9/11 on public safety practices /9-11/the-enduring-legacy-of-9-11-on-public-safety-practices This special episode of Inside EMS explores the shift from reactive to preventative strategies in emergency services and the crucial role of technology and health initiatives Wed, 04 Sep 2024 21:28:44 GMT /9-11/the-enduring-legacy-of-9-11-on-public-safety-practices Colo. county adds AI to reduce 911 wait times /artificial-intelligence/colo-county-adds-ai-to-reduce-911-wait-times Jefferson County 911 is in the process of using artificial intelligence to improve operations and help with dispatcher shortage Wed, 28 Aug 2024 15:53:28 GMT /artificial-intelligence/colo-county-adds-ai-to-reduce-911-wait-times Keep your cliches and lose the labels /patient-care/articles/keep-your-cliches-and-lose-the-labels-v74WfX7YrciQwnCb/ Better communication improves response to interventions, increasing patient satisfaction and outcomes, while decreasing job-related stress Fri, 23 Aug 2024 14:45:17 GMT /patient-care/articles/keep-your-cliches-and-lose-the-labels-v74WfX7YrciQwnCb/ When crew dynamics disrupt patient care /patient-care/articles/when-crew-dynamics-disrupt-patient-care-M05HhxELBm2mG0oI/ 5 insidious partner issues to avoid so that patients feel safe in our care Fri, 23 Aug 2024 14:31:23 GMT /patient-care/articles/when-crew-dynamics-disrupt-patient-care-M05HhxELBm2mG0oI/ Cleveland woman calls for ambulance to charge cellphone /911-and-dispatch/cleveland-woman-calls-for-ambulance-to-charge-cellphone Audio of the 911 call reveals the woman confirming she wanted to be taken to a hospital so she could charge her phone Wed, 21 Aug 2024 13:41:25 GMT /911-and-dispatch/cleveland-woman-calls-for-ambulance-to-charge-cellphone Pinnacle Power Tips: Send the right resources /pinnacle/pinnacle-power-tips-send-the-right-resources Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment Fri, 16 Aug 2024 20:12:59 GMT /pinnacle/pinnacle-power-tips-send-the-right-resources Check your ego: Cultivating calm, confident clinicians /ems-products/communications/articles/check-your-ego-cultivating-calm-confident-clinicians-SAEmzPdopco2cZkE/ In this episode, our co-hosts discuss 91ĘÓƵ columnist Todd Bowman's latest article focused on building confidence in new providers Mon, 12 Aug 2024 17:22:04 GMT /ems-products/communications/articles/check-your-ego-cultivating-calm-confident-clinicians-SAEmzPdopco2cZkE/ Assessing patients with autism: Pitfalls and communication tips /special-needs-patients/assessing-patients-with-autism-pitfalls-and-communication-tips Jennifer Dantzler, director of the Including Kids Autism Center, joins the podcast to share how EMS can better care for and communicate with patients with autism Mon, 05 Aug 2024 18:24:22 GMT /special-needs-patients/assessing-patients-with-autism-pitfalls-and-communication-tips 'It's very dire': Wash. county to ask voters for sales tax increase to fund 911 system upgrade /911-and-dispatch/its-very-dire-wash-county-to-ask-voters-for-sales-tax-increase-to-fund-911-system-upgrade The planned upgrades would see all Tri-Cities first responders brought onto the newer, digital 800 mhz frequency Sun, 04 Aug 2024 13:00:00 GMT /911-and-dispatch/its-very-dire-wash-county-to-ask-voters-for-sales-tax-increase-to-fund-911-system-upgrade 7 ways to be prepared before the mass gathering turns into an MCI /mass-casualty-incidents-mci/articles/7-ways-to-be-prepared-before-the-mass-gathering-turns-into-an-mci-HdDCR9igqgxEJv0k/ Review how your own community prepares for special events for these essential elements Mon, 29 Jul 2024 16:54:55 GMT /mass-casualty-incidents-mci/articles/7-ways-to-be-prepared-before-the-mass-gathering-turns-into-an-mci-HdDCR9igqgxEJv0k/ What next-generation 911 means for EMS professionals /paramedic-survival/what-next-generation-911-means-for-ems-professionals Transforming how we respond to emergencies and, ultimately, how we save lives Mon, 29 Jul 2024 16:26:03 GMT /paramedic-survival/what-next-generation-911-means-for-ems-professionals Nation's 911 system faces a crisis of its own /911-and-dispatch/nations-911-system-faces-a-crisis-of-its-own Age, capabilities and outages point toward a growing problem in the nation's emergency response system Sat, 27 Jul 2024 16:00:00 GMT /911-and-dispatch/nations-911-system-faces-a-crisis-of-its-own Wash. officials work to increase awareness of mental health crisis line /community-awareness/wash-officials-work-to-increase-awareness-of-mental-health-crisis-line Health Department officials have seen a steady increase in 988 calls over the last two years Sat, 27 Jul 2024 12:00:00 GMT /community-awareness/wash-officials-work-to-increase-awareness-of-mental-health-crisis-line FCC sets deadlines for next-gen 911 upgrades, enhancing emergency response capabilities /911-and-dispatch/fcc-sets-deadlines-for-next-gen-911-upgrades-enhancing-emergency-response-capabilities County/state 911 authorities can require service providers to complete two upgrade phases: converting to digital platforms and meeting international next-gen 911 standards Wed, 24 Jul 2024 15:09:57 GMT /911-and-dispatch/fcc-sets-deadlines-for-next-gen-911-upgrades-enhancing-emergency-response-capabilities Ohio hospital system trains dispatchers in handling mental health crisis calls /911-and-dispatch/ohio-hospital-system-trains-dispatchers-in-handling-mental-health-crisis-calls University Hospitals is using a $3M grant to improve the EMS response to mental health crisis calls Sun, 21 Jul 2024 16:00:00 GMT /911-and-dispatch/ohio-hospital-system-trains-dispatchers-in-handling-mental-health-crisis-calls Microsoft outages affecting dispatch centers across the country /911-and-dispatch/microsoft-outages-affecting-dispatch-centers-across-the-country Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders Fri, 19 Jul 2024 15:44:07 GMT /911-and-dispatch/microsoft-outages-affecting-dispatch-centers-across-the-country Global IT outage linked to faulty security update /technology/global-it-outage-linked-to-faulty-security-update CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts Fri, 19 Jul 2024 13:25:14 GMT /technology/global-it-outage-linked-to-faulty-security-update Ohio woman charged for calling 911 for '350 pointless ambulance runs' /911-and-dispatch/ohio-woman-charged-for-calling-911-for-350-pointless-ambulance-runs A Zanesville woman pleaded guilty to making false alarms and misuse of 911 Wed, 17 Jul 2024 13:42:39 GMT /911-and-dispatch/ohio-woman-charged-for-calling-911-for-350-pointless-ambulance-runs Apple iPhone users will soon have ability to share live video at emergency scenes with dispatchers /911-and-dispatch/apple-iphone-users-will-soon-have-ability-to-share-live-video-at-emergency-scenes-with-dispatchers With Prepared's technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they're en route Tue, 02 Jul 2024 20:03:31 GMT /911-and-dispatch/apple-iphone-users-will-soon-have-ability-to-share-live-video-at-emergency-scenes-with-dispatchers How to use L.C.E.S. for car accident scene situational awareness /safety/articles/how-to-use-lces-for-car-accident-scene-situational-awareness-U44fYgUTgvljVyFM/ A busy roadway is hands-down the most dangerous environment where EMS routinely works. Use LCES for situational awareness. Tue, 02 Jul 2024 14:49:53 GMT /safety/articles/how-to-use-lces-for-car-accident-scene-situational-awareness-U44fYgUTgvljVyFM/ Tackling overdoses with real-time data /substance-abuse/tackling-overdoses-with-real-time-data How communities are saving lives by understanding where and when overdoses occur Mon, 01 Jul 2024 14:21:17 GMT /substance-abuse/tackling-overdoses-with-real-time-data Fla., Colo. cities see success with alternative 911 program /behavioral-health/fla-colo-cities-see-success-with-alternative-911-program St. Petersburg and Denver officials see success in new responses to behavioral health calls Sat, 29 Jun 2024 12:00:00 GMT /behavioral-health/fla-colo-cities-see-success-with-alternative-911-program 'The system isn’t Uber': Calif. officials say 911 abuse rivals calls during pandemic /911-and-dispatch/the-system-isnt-uber-calif-officials-say-911-abuse-rivals-calls-during-pandemic Officials in Kern County say over 40% of their calls are bogus or don't warrant a response Wed, 26 Jun 2024 13:39:07 GMT /911-and-dispatch/the-system-isnt-uber-calif-officials-say-911-abuse-rivals-calls-during-pandemic 'The system isn’t Uber': Calif. officials say 911 abuse rivals calls during pandemic /911-and-dispatch/the-system-isnt-uber-calif-officials-say-911-abuse-rivals-calls-during-pandemic Officials in Kern County say over 40% of their calls are bogus or don't warrant a response Wed, 26 Jun 2024 13:39:07 GMT /911-and-dispatch/the-system-isnt-uber-calif-officials-say-911-abuse-rivals-calls-during-pandemic Calif. dispatcher dies in crash with suspected DUI driver on the way to work /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work Antoinette Finau served as an emergency services dispatcher with the Alameda County Sheriff’s Office for nearly 3 years Tue, 07 May 2024 14:14:47 GMT /dispatchers/calif-dispatcher-dies-in-crash-with-suspected-dui-driver-on-the-way-to-work How to maximize clinical expertise through everyday experiences /ems-training/articles/how-to-maximize-clinical-expertise-through-everyday-experiences-9aFHobHbWa5f7bLz/ Even interfacility transports provide an opportunity to improve your clinical acumen and advancement opportunities Thu, 27 Oct 2022 16:56:46 GMT /ems-training/articles/how-to-maximize-clinical-expertise-through-everyday-experiences-9aFHobHbWa5f7bLz/ Microsoft outages affecting dispatch centers across the country /911-and-dispatch/microsoft-outages-affecting-dispatch-centers-across-the-country Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders Fri, 19 Jul 2024 15:44:07 GMT /911-and-dispatch/microsoft-outages-affecting-dispatch-centers-across-the-country 8-year-old's desperate 911 call can't save mother /communications-dispatch/articles/8-year-olds-desperate-911-call-cant-save-mother-uBRFTrn0XWbYe7Hr/ Mother and her boyfriend were killed by an acquaintance, police believe Sun, 07 Mar 2010 19:16:55 GMT /communications-dispatch/articles/8-year-olds-desperate-911-call-cant-save-mother-uBRFTrn0XWbYe7Hr/